Frequently Asked Questions

Yes, because of our limited inventory we require a 50% deposit on all rental equipment at the time of reservation. The remaining amount is due at the time of delivery. Our DJ services require between a $100 - $250 deposit depending on the exact nature of your event.

We accept cash, good check and all major credit cards. You will be asked to make a deposit when placing an order, if paying with a credit card please do so upon checkout. If you'd like to pay your deposit in cash or check please select "submit order without payment" at checkout and we will reach out to you in order to arrange payment.

The outstanding amount on your rental order or DJ service invoice is due upon our arrival to deliver rental equipment or to provide disc jockey services and must be paid in full before anything is unloaded or set up.

The remaining balance of your order can be paid in cash, good check or credit card. If paying in cash please have the exact amount due as our drivers do not carry change. If paying in a credit card you can access a link in your e-mailed receipt to pay the balance prior to delivery or your card can be swiped at the time of delivery so long as cellular service is available or that you can provide our driver with access to your wireless internet in order to run the credit card payment.

Deposits paid on rental services are non-refundable for any event cancelled within 60 calendar days of the purposed event date. Rental services cancelled with notice of over 60 calendar days are entitled to a full refund of the paid deposit.

Retainers (deposits) for our disc jockey services are non-refundable once payment is made.

In some cases deposits are retained (as a rain check) for a period of time and can be applied to another order in the future. Rain checks are only given on a case by case basis and are not granted for all cancellations.

In order to provide our customers with superior service and high quality rentals we do not offer customer pick up on any of our inventory. All orders must be delivered and picked up by us, even considerably small orders.

In most cases the answer is yes. The price on all larger equipment such as our party tents, bounce houses, and dance floors includes set up and tear down. Some smaller items such as lighting installation in tents is also included in the price of those items.

If you rent tables and chairs, we do not typically set those up. They are left under the tent canopy for you to set up how you see fit for your particular event. We do however offer set up of tables and chairs for an additional charge.

You will be contacted in order to schedule delivery at least 24-48 hours prior to your event.

For party tent rentals we typically arrive the day prior to your event to set-up and return the day after your event to tear-down. If you've other items such as tables and chairs they will be delivered with the tent.

Bounce house rentals are typically dropped off during the morning of the event and are picked up later that evening just before nightfall.

Table and chair rentals can be delivered the day prior to your event so long as you have a place to safely store them out of the weather. If you do not have an adequate place to store them they will be delivered the morning of your event date.

Have another request? We've made special considerations in the past depending on what your schedule is and what the exact nature of the event is. If you have special requirements please call our office at 570-335-1581 and we'll be happy to answer any questions you may have.

Depending on the size of your event and the amount of equipment you're looking to rent we have made considerations to travel outside of our normal service area in the past. In some cases delivery fees can be substantially higher depending on the distance to the event. If you find that your event is not within our service area please give our office a call at 570-335-1581.

While we absolutely prefer that someone be home at the time of delivery we can accommodate a delivery and set-up while no one is available. If this is the case, you will need to reach out to us prior to delivery and sign the rental agreement. No equipment will be dropped off or set-up without a signed rental agreement. If we are setting up a tent, you are responsible to adequately mark the area where the tent will go. Once we set up a tent we will not move it, if you are not present then you fully accept the location the tent is erected at. If a delivery is made without anyone present you accept that the counts on all delivered equipment are correct by our numbers.

You can add items to your order up until a few hours before our scheduled delivery time. If you need to add items within 48 hours of your scheduled delivery then please call us at 570-335-1581 to ensure we can accommodate your request. Please do not send e-mails or use the contact form on this website as we may not get the message in time.

You are able to remove items from your order free of any charge as long as it's at least 61 calendar days prior to your scheduled event. Within 60 days of your event we are not able to remove items without charging for said items. This is because we have pulled your items out of our inventory and have reserved them specifically for your event and therefore they are not available for rental by other customers.

Our website will only accept orders with at least two full days of advance notice. But don't worry! We still may be able to accommodate your event but you will need to reach out to us immediately at 570-335-1581.

Not necessarily. If you have a small order of less than $75.00 please call our office at 570-335-1581. We may still be able to accommodate you depending on the location of your event.

This is a question we hear quite a bit. Unfortunately there is not one specific answer. Because we accept online bookings equipment can be reserved at any time by anyone without prior knowledge by us. For larger events of 150 people or more then at least six months in advance is a good rule of thumb. Smaller events of under 100 people can usually be reserved within a few months.